These Terms and Conditions apply to any tours booked with BROMOIJEN Tour Transport by Ary Antonius. Please read these Terms and Conditions. By booking or participating in a tour and any related products or services you acknowledge that you have read, understand and agree to be bound by these Terms. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants.
DOWN PAYMENT & BALANCE PAYMENT
Booking a tour IDR 1.000.000 or IDR 2.000.000 or depending on the total price of the tour. Deposit is required to secure the tour and begin the necessary booking processes. Balance payment of the tour, upon your arrival / When you are picked up by our team at the airport, hotel or train station .
All payments made to BROMOIJEN Tour Transport by Ary Antonius should be free of bank charges and credit card transaction surcharges (PayPal Tax). The Tour Operator is not responsible for any charges levied by third parties or financial institutions and payable by you as a result of credit card or other payment transactions and will not refund or return any fees charged by third parties or financial institutions in connection with payments made by you to the Tour Operator.
BOOKING AGREEMENT
A booking is confirmed when BROMOIJEN Tour Transport by Ary Antonius have received the applicable deposit from the client.
Your booking is confirmed and issues a written confirmation, sometimes followed by a receipt of the applicable deposit amount. Please check your confirmation carefully and report any incorrect or incomplete information to the tour operator, for example: tour date, pick up point, name
CANCELLATION POLICY
You may cancel your booking by notifying the tour operator. Cancellation fees, if any, will be determined with reference to the date on which notice of cancellation is received by the tour operator and are expressed as a percentage of the total down payment for the cancelled Tour
Cancellation received 31 days or more before the tour starts: 30% Cancellation Fees will be charged
Cancellation received 3 – 30 days before the tour starts: 60% Cancellation Fee will be charged
Cancellation received within 1-2 days before the tours starts: 100% Cancellation Fee will be charged
FORCE MAJEURE
BROMOIJEN Tour Transport always tries to provide the best and most responsible service during the trip. However, BROMOIJEN's responsibility is only for transportation and hotel services. So BROMOIJEN Tour Transport is not responsible and can't be sued for:
- Damage, loss or delay of baggage by airlines and other transportation. Participants must collect their own late baggage.
- Changes in travel plans as a result of natural disasters, riots, strikes, local government regulations and so on which are "force majeure".
- Medical, doctor, ambulance and hospital costs for participants who suddenly become ill during the tour
- Evacuation and other costs due to the death of participants during the tour due to illness, accidents.
BROMOIJEN Tour Transport by Ary Antonius reserves the right to alter or modify itineraries in any way for the interest of The Client or due to any other uncontrollable circumstances such as weather or other local conditions.
TRAVEL INSURANCE
BROMOIJEN Tour Transport by Ary Antonius strongly recommends The Client to obtain insurance such that in the event of any possible risk, it will provide sufficient cover for the client and if applicable, any dependents that he/she is traveling with. It is The Client’s responsibility to ensure that the insurance coverage includes, but is not limited to, medical and health cover for an injury or sudden illness, 24 hour emergency service and assistance (including repatriation if you are too ill to continue with the tour), cancellation and curtailment, lost and stolen possessions cover, personal liability cover as well as cover for all the activities The Client will be participating in. The Client must fully understand that some insurance policies will exclude certain adventure activities and will have to borne any risk that may arise as a result. All claims must be directed towards The Client’s insurers. The Client should consult his/her insurance consultant for a suitable travel insurance policy.
Please note, the cost of the tour does exclude any insurance coverage.
MEDICAL CONDITIONS
All clients are obligated to truthfully provide relevant medical information to BROMOIJEN tour transport by Ary Antonius. Clients are responsible for assessing their own suitability and capability to participate a tour with us.Further certify that have no medical or physical conditions which could interfere with safety in the Tour, or else Willing to assume the risk of and bear the costs that may result from any such condition.
BROMOIJEN tour transport by Ary Antonius does not provide medical advice. It is The Client’s responsibility to assess the risks and requirements of each trip/activity in light of his/her own limitations, physical and mental fitness/ condition, as well as his/her own medical requirements or issues.
APPLICABLE LAW
The Contract and these Terms are subject to the laws of Surabaya, Indonesia and you submit to the exclusive jurisdiction of the courts located in Surabaya, Indonesia for the resolution of any dispute under these Terms or concerning any Tour, product or service.